“ The prints arrived safely. What is your return policy? My boss, doesn’t like the images, which I understand is subjective (– probably in reaction on the 11th September –) and no reflection on the condition or any representations you made. Sorry to bother you with this ”

(Mrs. A. P., September 26, 2001)

„ Vielen Dank, und sollten Sie wieder einmal einen ‚(William) Blake‘ in Ihrem Sortiment haben, waere ich fuer eine kurze e-mail dankbar “

(Mr. U. S., 23. Januar 2002)

“ Thank you so much for the excellent information. We will proceed to examine the pieces with the information below in mind. You have been hugely helpful ”

(Mrs. B. P., March 24, 2003)

“ Thank you very much for your prompt and very cooperative handling of this order. I very much look forward to seeing the map ”

(Mr. D. R.-H., January 26, 2005)

„ Beste heer Niemeyer, Hartelijk dank voor de snelle terugboeking (concerning a bill paid for already one year ago). Zoiets schept altijd vertrouwen! Beste groeten “

(Mijnheer P. E., 3. Februar 2009)

„ das Paket kam heute morgen gut behalten hier an. Haben Sie vielen Dank. Das Blatt gefällt mir ausgesprochen gut … “

(Herr A. L., 11. März 2011)

“ … the (Leonardo) volumes just arrived. Perfect condition! Thank you for the excellent packing … I am looking forward to many hours of enjoyment. I will contact my friend and have him contact you regarding sale of the other set. Thank you again and I look forward to future business with you! Regards as always ”

(Mr. M. W., August 22, 2011)

„ Ihre Schriften der (ridinger handlung niemeyer) Nr. 25 ist ein wundervolles Kompendium. Ich danke Ihnen diesmal besonders für die Sendung und bin sehr froh, die Zusammenstellung zu haben … “

(Herr G. K., 25. Dezember 2011)

„ … Ich habe in Ihrer ‚Thienemann-Online‘-Seite eine für mich sehr wichtige Information gefunden, die mich wahrscheinlich in einer Dresdner Fotografenforschung weiterbringt … “

(Frau R. R., 24. Januar 2014)

„ danke für ihre sendung (Hogarth’s Superstition in Heath-Abdruck), die mich in bestem zustand erreicht hat. große freude, gefällt mir sehr gut … mit freundlichen sammlergrüßen “

(Herr W. K., 7. August 2015)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ Yet I am not sure if I should suggest you purchasing this copy as I think you are – and rightly so – quite quality-aware about these things. Frankly, while optically appearing fine again the overall state of preservation is not up to our own general standard as also reflected by its price tag and the piece came into stock here only as part of a larger purchase. It probably would be in the better interest of both of us to wait for a perfect copy coming along.
Looking forward to hearing from you again, best regards … ”

(niemeyer’s to Mr. M. P., December 6, 2008)