“ The prints arrived today! They are very nice. Thank you for excellent service. Please keep me posted for objects I could be interested in! ”

(Mr. J. R. L., September 12, 2003)

“ I hereby confirm safe receipt of the two dias you so kindly sent us … Thank you so much for your kind help and splendid service ”

(Mrs. M. K., September 16, 2003)

“ Sir, yes, (the Rubens) is closer to the one in London (recte Dresden), but the one we have is on copper. Thank you for your time. Highest regards, D… A… (and yes America could use a blessing about now) ”

(Mr. D. A., November 4, 2003)

„ Greetings from your Italian friend and Beethoven collector … Please inform me … “

(Sign. L. B., December 10, 2005)

“ Many thanks for your wonderful web site, and your offer of help. Best Regards ”

(Mr. D. K., June 3, 2006)

“ Just received the James Figg item safely today. I have a couple questions. Art in general is new to me so I‘m asking you to educate me on this item … First of all I‘m happy with the item, just trying to understand it better … Thanks again ”

(Mr. A. C., March 27, 2008)

“ (after postal problems with the delivery) I have now received the package. thank you for your perseverance (to find the parcel again) in this matter. Warm Regards … ”

(Mr. L. T., October 31, 2012)

“ The prints arrived today in great condition! I couldn’t be happier with the purchase. Thank you so much for working with me … ”

(Mr. M. C., September 25, 2014)

„ das schöne Blatt (Ridinger’s Mariae Verkündigung Schwarz 1516) ist heute wohlbehalten bei mir angekommen … Besten Dank! “

(Herr M. B., 19. März 2018)

„ Ridingers Pferden (Tiger-Pferde) sind gerade bei uns angekommen! Wir freuen uns sehr über die Blätter und danken ihnen ganz herzlich für die ausführliche Informationen … und falls Sie nochmals irgendetwas interessantes oder ein Radierung bekommen von Tigerpferden oder sogar von das Tigerpferd mit Aehren Bouquet dann höre ich sehr gerne von ihnen! Ganz herzliche Grüße “

(Mevr. L H., 14. August 2018)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)