“ Many thanks for your message. Thank you very much for sending the (Anthonie) Waterloo … I am grateful to you for the opportunity to buy the etching. It was interesting to learn about its provenance … The Waterloo etching arrived safely today, beautifully wrapped. Thank you very much indeed ”

(Mr. M. L., April 24 and 29 resp. and May 6, 2003)

“ Thank you for your kind help with the Hogarth and for always pleasant correspondence ”

(Mrs. M. K., April 15, 2004)

„ vielen Dank für die schnelle Zusendung des Buches ‚Der Ahorn‘. Ich freue mich insbesondere, weil dieses Buch mein Opa geschrieben hat und es somit für mich eine große Bedeutung hat. Viele Grüße aus Berlin “

(Frau U. C., 7. Juni 2004)

“ I received the (Ridinger) prints yesterday in perfect shape due to your careful and thorough packaging. They are spectacular … I believe I can safety say you are Honorable and Trustworthy … You will always have me as a Devoted customer. Regards. And God Bless. ”

(Mr. L. A. F., July 1, 2004)

Der hiesige Weihnachts-/Neujahrsgruß 2005 endete mit „In diesem Sinne recht schöne Weihnachtstage voll Harmonie und sammlungszugewandter Muße … “ , letzterer Wunsch in einer Grußerwiederung aufgegriffen wurde mit den Worten

„ das Gutwort des Jahres – sammlungszugewandte Muße – wunderbar, hab einigen LBA/Goethefreunden dieses Gutwort genannt. Sie haben in einer verwahrlosten Zeit ein ‚linguistisches Gespür’! “

(Herr R. K., 5. Januar 2006)

„ danke für die prompte Lieferung der beiden hübschen Cassas-Blätter (von Antiochia). Den Überweisungsauftrag gab ich gestern zur Bank. Viele Grüße und ein schönes Wochenende … “

(Herr K. O., 6. Februar 2009)

„ die (Ridinger-)Graphiken (Th. 9-12 per 28.885) sind unversehrt … angekommen, herzlichen Dank. Es sind wundervolle Arbeiten, wir sind sehr begeistert … “

(Herr R. G., 30. Dezember 2009)

“ It’s a truly one-of-a-kind very special item and I congratulate you on having the resources to have found it … You indeed have some wonderful things for sale.

These (ship) plans are indeed an exceptional find, Jan Hendrik, and I THANK YOU for making them available for sale. They are truly unique … Also – may I compliment you on your fantastic website display of the … plans – It is among the most professional and informative website I have ever seen! Mit Vielen Dank!!

Just a quick note to let you know your beautifully packed parcel arrived Friday in excellent condition due to your careful work.  THANK YOU for wrapping it so well – certainly better than I could do – and that says a lot.  It’s has been a real pleasure working with you … “

(Mr. M. W., from February 3 to March 7, 2011)

“ map arrived today in very safety conditions. Thanks for the extremely secure and accurate package! Map is very nice and in good condition: I like very much. It has been a pleasure to deal with you. Until to the next time!
P.S.: You can post this very positive comment on your website. ”

(Sign. P. P., 26. November 2011)

„ bereits heute ist der Stahlstich der Harfe spielende Dame wohlbehalten bei mir angekommen und übertrifft meine Erwartungen weit. Als Berufsharfenistin werde ich sicher viel Freude an dem Bild haben. Mit ganz herzlichem Dank und freundlichen Grüßen “

(Frau C. K., 6. August 2016)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ Yet I am not sure if I should suggest you purchasing this copy as I think you are – and rightly so – quite quality-aware about these things. Frankly, while optically appearing fine again the overall state of preservation is not up to our own general standard as also reflected by its price tag and the piece came into stock here only as part of a larger purchase. It probably would be in the better interest of both of us to wait for a perfect copy coming along.
Looking forward to hearing from you again, best regards … ”

(niemeyer’s to Mr. M. P., December 6, 2008)